Terms of Use

March 22, 2012

These terms and conditions (the “Terms”) govern your access to and use of www.thepaydayhound.com (“Site”). By accessing or using the Site, you are agreeing to these Terms and concluding a legally binding contract with Contigo Direct LLC, a Nevada-based limited liability company that owns and operates the Site (“Contigo”). Do not access or use the Site if you are unwilling or unable to be bound by the Terms.

Definitions

1. Parties

“You” and “your” refer to you, as a user of the Site. A “user” is someone who accesses, browses, crawls, scrapes, or in any way uses the Site, and includes any payday lender, installment lender or matching service provider listed on the site, whether sponsored or not sponsored. “We”, “us”, and “our” refer to Contigo.

2. Content

“Content” means text, images, photos, audio, video and all other forms of data or communication. “Your Content” means Content that you submit or transmit to, through, or in connection with the Site, such as your name, ratings, reviews, compliments, and information that you publicly display. “User Content” means Content that users submit or transmit to, through, or in connection with the Site. “Site Content” means Content that we create and make available in connection with the Site. “Third Party Content” means Content that originates from parties other than us or the Site’s users, which is made available in connection with the Site.

Changes to Terms of Service

We may modify the Terms from time to time. When changes are made, we will notify you by making the revised version available on this webpage, and will indicate at the top of this page the date that revisions were last made. You should revisit these Terms on a regular basis as revised versions will be binding on you. Any such modification will be effective upon our posting of new Terms. You understand and agree that your continued access to or use of the Site after any posted modification to the Terms indicates your acceptance of the modification.

Using the Site

1. Eligibility

To access or use the Site, you must be 18 years or older and have the requisite power and authority to enter into these Terms. You may not access or use the Site if we have previously banned you from the Site.

2. Permission to Use the Site

We grant you permission to use the Site subject to the restrictions in these Terms. Your use of the Site is at your own risk, including the risk that you might be exposed to Content that is offensive, indecent, inaccurate, objectionable, or otherwise inappropriate.

3. Site Availability

The Site may be modified, updated, interrupted, suspended or discontinued at any time without notice or liability to us.

4. User Comments

In providing comments on the Site, you may not impersonate someone else (e.g., adopt the identity of a celebrity or your next-door neighbor) or provide information about anyone other than yourself. If you use a pseudonym, take care to note that others may still be able to identify you if, for example, you include identifying information in your reviews, or use the same pseudonym on other sites. Please read our Privacy Policy for more information.

Content

1. Responsibility for Your Content

You alone are responsible for Your Content, and once published, it cannot always be withdrawn. You assume all risks associated with Your Content, including anyone’s reliance on its quality, accuracy, or reliability, or any disclosure by you of information in Your Content that makes you personally identifiable. You represent that you own, or have the necessary permissions to use and authorize the use of Your Content as described herein. You may not imply that Your Content is in any way sponsored or endorsed by Contigo.

You may expose yourself to liability if, for example, Your Content contains material that is false, intentionally misleading, or defamatory; violates any third-party right, including any copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right; contains material that is unlawful, including illegal hate speech or pornography; exploits or otherwise harms minors; or violates or advocates the violation of any law or regulation.

2. Our Right to Use Your Content

We may use Your Content in a number of different ways, including publicly displaying it, reformatting it, incorporating it into advertisements and other works, creating derivative works from it, promoting it, distributing it, and allowing others to do the same in connection with their own websites and media platforms (“Other Media”). As such, you hereby irrevocably grant us world-wide, non-exclusive, royalty-free, sublicensable, transferable rights to use Your Content for any purpose. You also irrevocably grant the users of the Site and any Other Media the right to access Your Content in connection with their use of the Site and any Other Media. Finally, you irrevocably waive, and cause to be waived, against Contigo and its users any claims and assertions of moral rights or attribution with respect to Your Content. By “use” we mean use, copy, publicly perform or display, distribute, modify, translate, and create derivative works of Your Content.

3. Ownership

As between you and Contigo, you own Your Content. We own the Site Content, including but not limited to visual interfaces, interactive features, graphics, design, compilation, computer code, products, software, aggregate user review ratings, and all other elements and components of the Site excluding Your Content, User Content and Third Party Content. We also own the copyrights, trademarks, service marks, trade names, and other intellectual and proprietary rights throughout the world (“IP Rights”) associated with the Site Content and the Site, which are protected by copyright, trade dress, patent, trademark laws and all other applicable intellectual and proprietary rights and laws. As such, you may not modify, reproduce, distribute, create derivative works or adaptations of, publicly display or in any way exploit any of the Site Content in whole or in part. We do not grant you any express or implied rights, and all rights in and to the Site and the Site Content are retained by us.

4. Advertising

Contigo and its licensees may publicly display advertisements and other information adjacent to or included with Your Content. You are not entitled to any compensation for such advertisements. The manner, mode and extent of such advertising are subject to change without specific notice to you.

5. Other

User Content, Your Content and Third Party Content do not reflect the opinion of Contigo. We reserve the right to remove, screen, edit, or reinstate such content from time to time at our sole discretion and without notice to you. For example, we may remove a review if we believe it violates laws or regulations, or is offensive to other users. We have no obligation to retain or provide you with copies of Your Content, User Content or Third Party Content, nor do we guarantee any confidentiality with respect to such content.

Restrictions

We are under no obligation to enforce the Terms on your behalf against another user. While we encourage you to let us know if you believe another user has violated the Terms, we reserve the right to investigate and take appropriate action at our sole discretion.

1. You agree not to, and will not assist, encourage, or enable others to use the Site to:

  • Write a fake or defamatory review, trade reviews with other businesses, or compensate someone or be compensated to write or remove a review;
  • Violate any third party’s rights, including any breach of confidence, copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right;
  • Threaten, stalk, harm, or harass others, or promote bigotry or discrimination;
  • Promote a business or other commercial venture or event, or otherwise use the Site for commercial purposes;
  • Send bulk emails, surveys, or other mass messaging, whether commercial in nature or not; engage in keyword spamming, or otherwise attempt to manipulate the Site’s search results or any third party website;
  • Solicit personal information from minors, or submit or transmit pornography; or
  • Violate any applicable law.

2. You also agree not to, and will not assist, encourage, or enable others to:

  • Violate the Terms;
  • Modify, adapt, appropriate, reproduce, distribute, translate, create derivative works or adaptations of, publicly display, sell, trade, or in any way exploit the Site or Site Content (other than Your Content);
  • Use any robot, spider, site search/retrieval application, or other automated device, process or means to access, retrieve, scrape, or index any portion of the Site or any Site Content;
  • Reverse engineer any portion of the Site;
  • Remove or modify any copyright, trademark or other proprietary rights notice that appears on any portion of the Site or on any materials printed or copied from the Site;
  • Record, process, or mine information about other users;
  • Access, retrieve or index any portion of the Site for purposes of constructing or populating a searchable database of business reviews;
  • Reformat or frame any portion of the Site;
  • Take any action that imposes, or may impose, in our sole discretion, an unreasonable or disproportionately large load on Contigo’s technology infrastructure or otherwise make excessive traffic demands of the Site;
  • Attempt to gain unauthorized access to the Site, user accounts, computer systems or networks connected to the Site through hacking, password mining or any other means;
  • Use the Site or any Site Content to transmit any computer viruses, worms, defects, Trojan horses or other items of a destructive nature (collectively,“Viruses”);
  • Use any device, software or routine that interferes with the proper working of the Site, or otherwise attempt to interfere with the proper working of the Site;
  • Use the Site to violate the security of any computer network, crack passwords or security encryption codes; disrupt or interfere with the security of, or otherwise cause harm to, the Site or Site Content; or
  • Remove, circumvent, disable, damage or otherwise interfere with any security-related features of the Site, features that prevent or restrict the use or copying of Site Content, or features that enforce limitations on the use of the Site.

The restrictions above only apply to the extent permissible under applicable law. Nevertheless, you agree not to act contrary to them (even if permissible under applicable law).

Guidelines and Policies

1. Content Guidelines

You represent that you have read and understood the Terms.

2. Privacy

We may collect non-personally identifiable information about you through a variety of technical methods, including the following:

  • Collection of Usage Details and IP Address. As you navigate through this Site, we may collect details of your visits to this Site, including, but not limited to, traffic data, location data, logs, the resources that you access, and information about your computer and internet connection, including but not limited to your IP address, operating system and browser type. We may use this information for system administration and to report aggregate information to our advertisers and business partners.
  • Collection with Cookies. “Cookies” are pieces of information that a website sends to your computer while you are viewing a website. We may set and access cookies on your computer to track and store preferential information about you. You consent to our placement of cookies on your computer. Please note that most Internet browsers will allow you to stop cookies from being stored on your computer and to delete cookies stored on your computer. If you choose to do so, however, your use of certain aspects of this Site may be restricted.
  • Collection with Web beacons. “Web beacons” are electronic images, tags or scripts that allow a website to access cookies and help track general usage patterns of visitors to a website. Web beacons can recognize certain types of information, such as cookies, time and date of a page view, and a description of the page where the Web beacon is placed. We may use Web beacons to compile information regarding use of this Site.

The information collected through these technical methods, standing alone, cannot be used to determine your identity. Such information may, however, be combined in a way that makes it become personally identifiable information. If this happens, we will treat the combined information as personally identifiable information

You represent that you have read and understood our Privacy Policy. Note that we may disclose information about you to third parties if we have a good faith belief that such a disclosure is reasonably necessary to (i) take action regarding suspected illegal activities; (ii) enforce or apply our Terms and Privacy Policy; (iii) comply with legal process or other government inquiry, such as a search warrant, subpoena, statute, judicial proceeding, or other legal process served on us; or (iv) protect our rights, reputation, and property, or that of our users, affiliates, or the public. To the extent required by laws outside of the United States, if you use the Site outside of the United States, you consent to having your personal data transferred to and processed in the United States.

Suggestions and Improvements

By sending us any ideas, suggestions, documents or proposals (“Feedback”), you agree that (i) your Feedback does not contain the confidential or proprietary information of third parties, (ii) we are under no obligation of confidentiality, express or implied, with respect to the Feedback, (iii) we may have something similar to the Feedback already under consideration or in development, and (iv) you grant us an irrevocable, non-exclusive, royalty-free, perpetual, worldwide license to use, modify, publish, distribute and sublicense the Feedback.

Third Parties

The Site may include links to other websites or applications (each, a “Third Party Site”). We do not control or endorse any Third Party Site. You agree that we are not responsible for the availability or contents of such Third Party Sites. Your use of Third Party Sites is at your own risk. Contigo may be compensated if consumers choose to utilize some of the links located throughout the Site and such use generates sales for the Third Party merchant. Contigo does not have investment or other financial relationships with such Third Party merchants other than the compensation for lead generation. Not all Third Party merchants listed on the Site compensate Contigo for the leads generated via the Site; the “Sniff Test”, however, is not based on compensation received for lead generation. Contigo aims to remain impartial.

Indemnity

You agree to indemnify, defend, and hold Contigo, its parents, subsidiaries, affiliates, any related companies, suppliers, licensors and partners, and the officers, directors, employees, agents and representatives of each of them (collectively, the “Contigo Entities”) harmless, including costs, liabilities and legal fees, from any claim or demand made by any third party arising out of or relating to (i) your access to or use of the Site, (ii) your violation of the Terms, (iii) any products or services purchased or obtained by you in connection with the Site, or (iv) the infringement by you of any intellectual property or other right of any person or entity. Contigo reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us and you agree to cooperate with our defense of these claims. You agree not to settle any matter without the prior written consent of Contigo. Contigo will use reasonable efforts to notify you of any such claim, action or proceeding upon becoming aware of it.

Disclaimers and Limitation of Liability

PLEASE READ THIS SECTION CAREFULLY SINCE IT LIMITS THE LIABILITY OF THE CONTIGO ENTITIES. EACH OF THE SUBSECTIONS BELOW ONLY APPLIES UP TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW. NOTHING HEREIN IS INTENDED TO LIMIT ANY RIGHTS YOU MAY HAVE WHICH MAY NOT BE LAWFULLY LIMITED.

  1. THE SITE IS MADE AVAILABLE TO YOU ON AN “AS IS”, “WITH ALL FAULTS” AND “AS AVAILABLE” BASIS. YOUR USE OF THE SITE IS AT YOUR OWN DISCRETION AND RISK. THE CONTIGO ENTITIES MAKE NO CLAIMS OR PROMISES ABOUT THE QUALITY, ACCURACY, OR RELIABILITY OF THE SITE, ITS SAFETY OR SECURITY, OR THE SITE CONTENT. WE AIM TO KEEP INFORMATION ACCURATE AND UP-TO-DATE, HOWEVER WE DO NOT MAKE WARRANTIES REGARDING THE ACCURACY OF OUR INFORMATION. PLEASE VERIFY STATE LICENSING, FEES, INTEREST RATES AND OTHER LENDING TERMS DURING THE APPLICATION PROCESS. ACCORDINGLY, THE CONTIGO ENTITIES ARE NOT LIABLE TO YOU FOR ANY LOSS OR DAMAGE THAT MIGHT ARISE, FOR EXAMPLE, FROM YOUR RELIANCE ON THE QUALITY, ACCURACY, OR RELIABILITY OF THE BUSINESS LISTINGS, RATINGS, OR REVIEWS.
  2. THE CONTIGO ENTITIES MAKE NO CLAIMS OR PROMISES WITH RESPECT TO ANY THIRD PARTY, SUCH AS THE BUSINESSES LISTED ON THE SITE OR THE SITE’S USERS. ACCORDINGLY, THE CONTIGO ENTITIES ARE NOT LIABLE TO YOU FOR ANY LOSS OR DAMAGE THAT MIGHT ARISE FROM THEIR ACTIONS, INCLUDING, FOR EXAMPLE, IF ANOTHER USER MISUSES YOUR CONTENT OR IDENTITY, OR IF YOU HAVE A NEGATIVE EXPERIENCE WITH ONE OF THE BUSINESSES OR LENDERS LISTED ON THE SITE. YOUR PURCHASE AND USE OF PRODUCTS OR SERVICES OFFERED BY THIRD PARTIES THROUGH THE SITE IS AT YOUR OWN DISCRETION AND RISK.
  3. THE CONTIGO ENTITIES EXPRESSLY DISCLAIM ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES AS TO THE PRODUCTS OR SERVICES OFFERED BY BUSINESSES LISTED ON THE SITE, AND IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. NO ORAL OR WRITTEN INFORMATION OR ADVICE PROVIDED TO YOU BY A REPRESENTATIVE OF ONE OF THE CONTIGO ENTITIES, OR BY THE SITE, SHALL CREATE A REPRESENTATION OR WARRANTY.
  4. YOUR SOLE AND EXCLUSIVE RIGHT AND REMEDY IN CASE OF DISSATISFACTION WITH THE SITE, RELATED SERVICES, OR ANY OTHER GRIEVANCE SHALL BE YOUR TERMINATION AND DISCONTINUATION OF ACCESS TO, OR USE OF THE SITE.
  5. THE CONTIGO ENTITIES’ MAXIMUM AGGREGATE LIABILITY TO YOU FOR LOSSES OR DAMAGES THAT YOU SUFFER IN CONNECTION WITH THE SITE OR THESE TERMS IS LIMITED TO THE GREATER OF (i) THE AMOUNT PAID, IF ANY, BY YOU TO THE CONTIGO ENTITIES IN CONNECTION WITH THE SITE IN THE 12 MONTHS PRIOR TO THE ACTION GIVING RISE TO LIABILITY, OR (ii) $100.
  6. THE CONTIGO ENTITIES DISCLAIM LIABILITY FOR ANY (i) INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY, RELIANCE, OR CONSEQUENTIAL DAMAGES, (ii) LOSS OF PROFITS, (iii) BUSINESS INTERRUPTION, (iv) REPUTATIONAL HARM, OR (v) LOSS OF INFORMATION OR DATA.

Choice of Law and Venue

Nevada law will govern these Terms, as well as any claim, cause of action or dispute that might arise between you and Contigo (a “Claim”), without regard to conflict of law provisions. FOR ANY CLAIM BROUGHT BY EITHER PARTY, YOU AGREE TO SUBMIT AND CONSENT TO THE PERSONAL AND EXCLUSIVE JURISDICTION IN, AND THE EXCLUSIVE VENUE OF, THE STATE AND FEDERAL COURTS LOCATED WITHIN NEVADA.

Suspension

We may suspend your ability to use certain portions of the Site, and/or ban you altogether from the Site for any or no reason, and without notice or liability of any kind. Any such action could prevent you from accessing the Site, Your Content, Site Content, or any other related information.

General Terms

  1. We reserve the right to modify, update, or discontinue the Site at our sole discretion, at any time, for any or no reason, and without notice or liability.
  2. We may provide you with notices, including those regarding changes to the Terms by email, regular mail or communications through the Site.
  3. Except as otherwise stated in section DISCLAIMERS AND LIMITATIONS OF LIABILITY above, nothing herein is intended, nor will be deemed, to confer rights or remedies upon any third party.
  4. The Terms contain the entire agreement between you and us regarding the use of the Site, and supersede any prior or other agreement between you and us on such subject matter. The parties acknowledge that no reliance is placed on any oral or written representation made but not expressly contained in these Terms.
  5. Any failure on Contigo’s part to exercise or enforce any right or provision of the Terms does not constitute a waiver of such right or provision. The failure of either party to exercise in any respect any right provided for herein shall not be deemed a waiver of any further rights hereunder.
  6. If any provision of the Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the Terms shall otherwise remain in full force and effect and enforceable.
  7. The Terms are not assignable, transferable or sublicensable by you except with Contigo’s prior written consent, but may be assigned or transferred by us without restriction. Any assignment attempted to be made in violation of the Terms shall be void.
  8. The section titles in the Terms are for convenience only and have no legal or contractual effect.

Privacy Policy

This Privacy Statement governs your access to and use of www.thepaydayhound.com (“Site”). By accessing or using the Site, you are agreeing to the Privacy Statement and concluding a legally binding contract with Contigo Direct LLC (“Contigo”), a Nevada-based limited liability company that owns and operates the Site. Do not access or use the Site if you are unwilling or unable to be bound by this Privacy Statement. Contigo and its affiliated Web sites respect your privacy. This Privacy Statement applies to information collection and usage on the Site.

Collection of Personal Information

You may visit the Site without submitting any personally identifiable information about yourself. We do collect clickstream data about all users of the Site, including behavioral data, IP addresses, log files and traffic data.

The submission of personal information (such as your e-mail address, name, home or work address, telephone number, social security number and financial information) may be required in order to obtain certain products or services available on the Site.

We may also collect demographic information such as your postal code, age, gender, interests and preferences. Submission of any such information may be in the form of surveys, contest entries or other information requests and is voluntary.

We collect non-public personal information about you from the following sources: Information we receive from you through our Web sites, including forms and applications completed by you; Information about your transactions with us and the companies that work with us to provide products and services to you; Information about you that we may receive from credit reporting agencies or other third parties.

Your reviews, tips, and other content you post to the Site are meant for public consumption. We may display this content on the Site, and further distribute it to a wider audience through third party sites and services. Other users may be able to identify you if you include personal information in the content you post on the Site.

Use and Disclosure of Personal Information

Information collected from or about you through the Site may be combined with other information collected or acquired by us.

We may disclose all of the information we collect from or about you to third parties to provide the products and services requested by you. You consent to such disclosures by requesting products or services on the Site. You understand and agree that such third parties may use, analyze and further disclose the information in order to provide you with the products and services you have requested.

We may use all of the information we collect from or about you for purposes of analyzing user behavior, improving our Web sites, improving our products and services, researching our users needs and otherwise for development of our Web sites. In some cases, we may contract with third parties to perform these activities for us and may disclose personally identifiable information about you to such third party vendors. Such third party vendors will be required to maintain the confidentiality of your personally identifiable information and will be prohibited from using the information for any other purpose.

The Site contains links to unaffiliated third party websites. We may share personally information about you with them when you request products or services on this site and are not responsible for their privacy practices. We suggest you read the privacy policies on all such third party websites. Other than as set forth above or as required or permitted under applicable law, we will not disclose personally identifiable information about you to any non-affiliated third parties.

We may use the information collected from and about you to periodically send you promotional or information messages. You agree that we may send you information messages about products or services requested by you and any activities related thereto. With respect to other promotional and information messages, you will be given the option of opting out of further receipt of such messages each time a message is sent.

We may use and disclose non-personally identifiable information, whether in the aggregate or otherwise, for any purpose.

Cookies & Web Beacons

The Site uses cookies to recognize you when you visit the Site, to personalize your experience and to enhance your experience. Cookies are small text files that are placed on your computer’s hard drive by our computers that help us identify your computer and track traffic patterns. Cookies may have unique identifiers, and reside, among other places, on your computer, in emails we send to you, and on our web pages. Cookies may transmit information about you and your use of the Site, such as your browser type, search preferences, data relating to advertisements that have been displayed to you or that you have clicked on, and the date and time of your use.If you don’t want to receive cookies, you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence. You can also refuse all cookies by turning them off in your browser; please be aware, however, that if you disable cookies there may be portions of features of the Site that will not operate properly. Information obtained from or about you may be stored in a cookie on your hard drive and may be used, among other things, to pre-fill forms and applications on the Site.

Contigo may use Web beacons (also referred to as pixel tags or single-pixel gifs) to measure site usage and behavior.

Storage and Security of Personal Information

Contigo uses a variety of security technologies and procedures to protect your personal information from unauthorized access. We restrict access to non-public personal information about you only to those that need to know the information in order to provide products or services to you. We maintain physical, electronic and other procedural safeguards to comply with applicable privacy laws to protect your non-public personal information. However, if your information is forwarded to a third party provider, your information will be transmitted according to security and privacy policies and practices of such third party provider. As stated above (see, Use and Disclosure of Personal Information), we may disclose all of the information we collect from or about you to third parties to provide the products and services requested by you. You consent to such disclosures by requesting products or services on the Site.

The information we obtain from or about you may be processed and stored in the United States of America. We may keep it as long as is permitted or required under the law to ensure our ability to satisfy the authorized uses under this Privacy Statement. For example, we may use retained data to prevent, investigate, or identify possible wrongdoing in connection with the Site or to comply with legal obligations. Please note that information may exist in backup storage even after it has been removed from our active databases.

Changes to the Privacy Statement

We may periodically update this Privacy Statement to reflect customer feedback and current practices by updating this Privacy Statement on our Web sites. Please be sure to check back frequently.

Contigo would like to hear from you regarding this Privacy Statement. If you have feedback or believe that we have violated this Privacy Statement, please email us at moc.dnuohyadyapeht@kcabdeef

Copyright Policy

Contigo has adopted the following general policy toward copyright infringement in accordance with the Digital Millennium Copyright Act. The address of Contigo’s Designated Agent to Receive Notification of Claimed Infringement (“Designated Agent”) is moc.dnuohyadyapeht@kcabdeef

It is Contigo’s policy to (1) block access to or remove material that it believes in good faith to be copyrighted material that has been illegally copied and distributed by any of our users; and (2) remove and discontinue service to repeat offenders.

A. Procedure for Reporting Copyright Infringements:

If you believe that material or content residing on the Site infringes a copyright, please send a notice of copyright infringement containing the following information, in English, to the Designated Agent at moc.dnuohyadyapeht@kcabdeef

  • A physical or electronic signature of a person authorized to act on behalf of the owner of the copyright that has been allegedly infringed;
  • Identification of works or materials being infringed;
  • Identification of the material that is claimed to be infringing including information regarding the location of the infringing materials that the copyright owner seeks to have removed, with sufficient detail so that Contigo is capable of finding and verifying its existence;
  • Contact information about the notifier including address, telephone number and, if available, e-mail address;
  • A statement that the notifier has a good faith belief that the material is not authorized by the copyright owner, its agent, or the law; and
  • A statement made under penalty of perjury that the information provided is accurate and the notifying party is authorized to make the complaint on behalf of the copyright owner.

B. Once Proper Bona Fide Infringement Notification is Received by the Designated Agent:

  • It is Contigo’s policy to remove or disable access to the infringing material;
  • to notify the complaining party that the content has been removed or access to the material disabled; and
  • that repeat offenders will have the infringing material removed from the system and that Contigo will terminate such user’s access to the website and service.

C. Procedure to Supply a Counter-Notice to the Designated Agent:

If the user believes that the material that was removed or to which access was disabled is either not infringing, or the user believes that it has the right to post and use such material from the copyright owner, the copyright owner’s agent, or pursuant to the law, the user must send a counter-notice containing the following information, in English, to the Designated Agent:

  • A physical or electronic signature of the user;
  • Identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or disabled;
  • A statement that the user has a good faith belief that the material was removed or disabled as a result of mistake or a misidentification of the material; and
  • User’s name, address, telephone number, and, if available, e-mail address and a statement that such person or entity consents to the jurisdiction of the Federal Court for the judicial district in which the user’s address is located, or if the user’s address is located outside the United States, for any judicial district in which Contigo is located, and that such person or entity will accept service of process from the person who provided notification of the alleged infringement.

If a counter-notice is received by the Designated Agent, Contigo may send a copy of the counter-notice to the original complaining party informing that person that it may replace the removed material or cease disabling it in 10 business days. Unless the copyright owner files an action seeking a court order against the user, the removed material may be replaced or access to it restored in 10 to 14 business days after receipt of the counter-notice, at Contigo’s discretion.

The Designated Agent for notice of claims of copyright or other intellectual property infringement can be reached at moc.dnuohyadyapeht@kcabdeef

Please note that, due to security concerns, attachments cannot be accepted. Accordingly, any notification of infringement submitted electronically with an attachment will not be received or processed.